Once your order is placed, you will receive a confirmation email and unique 6 digit order number. Inside your confirmation email will be a private link to your order page which will display shipping address, billing address, and items purchased.

Items typically ship in less than 2 business days.

Upon shipping, you will receive an e-mail with the tracking number and the carrier with which it was shipped, along with specific delivery instructions. Tracking information will also be available on your order page.

Please note large items ship freight and will require a delivery appointment before the item is dropped off.

If you are having trouble tracking your order or have not received a tracking number within 3 business days (usually it will be within 1), please give us a call at (833)-678-4978 or email us at service@northwestsummer.com.