At Northwest Summer, we strive to offer only the highest quality products on the market and to work with our customers to ensure complete satisfaction. All items come with a manufacturer's warranty and specific warranty details for an item are available on each product page. Please contact the manufacturer for any warranty issues.

What if my products are damaged?

Please inspect the packaging of your items when they arrive. If you notice any damage, even damage to the box, you should make note of it when signing for delivery. If you’re unable to open the package during delivery but suspect damage, write “suspect damage” on the delivery receipt. If your items arrive damaged, please send photos to service@northwestsummer.com and we will process an immediate replacement or refund (usually within 1 business day).